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AseanHost Network Support

You might have been waiting for long hours to get the job done at various other support systems, however at AseanHost.com, we will provide you multiple options so that you not only get quick and easy technical or commercial support but will enjoy working with us. The highest-level customer support provided by us will enhance your effectiveness and Internet presence.

For your convenience, a large option of customer resources have been provided and you can look out for the answer of your query or you can contact us through the relevant support system.

Customer Resources

•  Contact information: You can contact various Aseanhost departments by phone or email.

Address: 1083-A Jalan 1/149E, Seri Petaling 5700 Kuala Lumpur.

Telephone No.: +60 (3) 9059 5788

Facsimiles No.: +60 (3) 9059 4788

•  Knowledgebase: Here lots of technical answers have been summarized and you can look out for a possible answer of your technical question.

•  My Account: You can login to my account and can see various options available to you. This is quite easy and you can manage all your account related aspects from here.

•  Maintenance and Outage Notices: We at AseanHost provide continuous information regarding maintenance and other happenings and you can lookout here for related information.
Web-Based Help Center

Have you visited the Technical support section? Answers to your technical questions may just be a mouse click away.

Email

If you don’t want to use our help center and would prefer to email a AseanHost Network team member directly, please use one of the following email addresses:

Sales Division
Monday – Friday9AM thru 7PM (CT)
  • All pre & post-sale service requests
  • Questions regarding any of our services
  • Existing clients who would like to add or modify services
Sales[at]Aseanhost.com
Customer Service
24 x 7
  • Technical assistance (24 hours a day, 7 days a week)
    No question is too small for our support team, even at 3AM
Support[at]Aseanhost.com
Billing Division
Monday – Friday9AM thru 5PM (CT)
  • Questions regarding an invoice or charge
  • Payment status
Billing[at]Aseanhost.com
All emails sent to these addresses will automatically be assigned a tracking number.By assigning a tracking number to each new customer service request,

the system allows us to monitor the issue’s progress and see it through to resolution.

Sales Hotline

We welcome your call during business hours. 6(012)-6725888. We apologize, but we are unable to offer technical support via this line. Please send a support request ticket through our support ticketing system.